| Article Details : |
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| | | Article Name : | | | Hongkong and Shanghai Banking Corporation
(HSBC) Competitiveness to the Mindset of Its
Selected Executives
| | Author Name : | | | Dr. REY S. GUEVARRA
| | Publisher : | | | Bridge Center | | Article URL : |  | | | Abstract : | | | Call center companies in the Philippines are the leading
businesses in terms of inbound and outbound calls. HongKong and
Shanghai Banking Corporation (HSBC) lead at the top compare to
other call centers in the Philippines. The purpose of this study is to
determine the influence of HSBC competitiveness to the mindset of its
selected executives. The researcher surveyed 130 out of 193 employees
using Slovins formula. The researcher used self-made questionnaire
which means connected to the mindset of executive such as resourceful,
self-fulfillment, and achievement. In addition, the perception of
executive such as fast pacing and innovative are also included in
support to the dependent variables. The researcher utilized the
descriptive and inferential statistics to satisfy the needed information
for the present study. As T-test, Pearson r, Standard deviation,
Percentage distribution, weighted mean and frequency distribution
was computed, analyzed and interpreted, the results, the summary of
the respondents in relation to demographic profile majority of them
were female, their age fall under 21-30 years old, while civil status
more on single, then majority of them were college degree holder and
also they have 4-5 years experience in their work as executives. In addition, the summary on the mean percentage shows that the
respondents have very high in the indicator fast pacing, and the next
indicator innovative were the respondents got average. Also, the
variables under the mind set of executive such as resourceful, selffulfillment and achievement have the same verbal interpretation
strongly agree. Furthermore, the degree of relationship existing
between the independent and dependent variables is very high positive
correlation, using the range of values for the interpretation of the
Pearson r. Lastly, the obtained relationship is significant at the 0.05
level, i.e., there exist a real correlation between the independent
variables and dependents variables using t-test. | | Keywords : | | | Hongkong and Shanghai Banking Corporation (HSBC),
Competitiveness, Mindset and Executives |
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