European Academic Research ISSN 2286-4822
ISSN-L 2286-4822
Impact Factor: 3.4546 (UIF)
DRJI Value : 5.9 (B+)
Article Details :
Article Name :
Consequences of Stress on MTN Ghana Employees and How to Manage It
Author Name :
MENSAH KOFI KOBEA
Publisher :
Bridge Center
Article URL :
Abstract :
Productivity is the most essential element of a company success. Employee’s productivity can be significantly affected by high level of stress experience in the work environment. Stress is a universal element and people from every walk of life have to face it. Some stresses get you going and they are good for you. Without any stress at all many say our lives would be boring and would probably feel pointless. Employers are critically analyzing the stress management issues that contribute to lower job performance of employees. The main of the study was to evaluate the consequence of stress to MTN Ghana and how to manage it. Descriptive survey was adopted as the research design. A purposive and random sampling technique was used in selecting the sample size of forty (40) out of the total employees’ population in the various branches in Ghana. Questionnaire was the main instrument used for collecting the data for this report. From the results obtained, it was clearly seen that there were many stress factors that the employees endured. The analysis proved that stress had a consequence on productivity. Some of the employees reported that they work under pressure and feel uncared by the organization which they thought of leaving their job. It was recommended that management must conduct an analysis on the organizational mood and to help them assessed the reasons why the employees think that MTN does not care about them. It also suggested that an employee assistance programme be introduced for early identification and intervention on problems so that productivity level do not decrease to affect the profit margin of the organization.
Keywords :
stress management, MTN Ghana employees, productivity

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