European Academic Research ISSN 2286-4822
ISSN-L 2286-4822
Impact Factor: 3.4546 (UIF)
DRJI Value : 5.9 (B+)
Article Details :
Article Name :
Public sector governance and service delivery in Nigeria: Issues and challenges
Author Name :
OCHALA MARK1 RUSLAN BIN ZAINUDDIN
Publisher :
Bridge Center
Article URL :
Abstract :
This paper explores the propensity of the Nigerian public service to adequately manage public affairs. The paper focuses on the significance of public service delivery to the citizens in a manner that will enhance or improve service delivery to the generality of the masses, in a civilian administration in Nigeria. The paper uncovered that government reform introduced to improve service delivery have not been yielding any positive result. Why this persistence failure is as a result of reform of public service delivery called SERVICOM to achieve its objectives. This is can be traceable to lack of political will on the part of government and the governed, therefore, limiting its operations. The paper advocates that SERVICOM should gained a wide publicity, proper coordination, given it a legal backing to make it efficient and effective.
Keywords :
service delivery, servicom, military regime, public service reform, civilian administration

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